Workplace happiness: how to build connections that matter

Work and happiness may seem paradoxical to some, but recently there has been growing momentum to shift that perspective by leveraging the power of connection through workplace to create environments that promote joy and happiness. A book by Tracy Brower, Secrets to Happiness at Work, comes at a pivotal time where people are more connected than ever, and at the same time there is a global loneliness epidemic.

As a senior contributor to Forbes and Fast Company, and a PhD sociologist, Brower brings together proven strategies from positive psychology, mindfulness and personal growth to position the workplace as somewhere that enhances wellbeing, fulfilment and satisfaction. She will be a keynote speaker at WORKTECH New York 2024 conference this autumn.

Brower argues that as a society we have ‘elevated convenience over connection’, choosing to connect with people virtually rather than in person. The result is that we have more connections than ever, but they are of a lesser quality than those we build when we are together face to face. Brower describes virtual connection like ‘empty calories’, while we are absorbing the connection it is not nourishing our relationships.

Connection versus relationship building

In an interview with CBS News, Brower highlighted that the difference between being ‘lonely’ and ‘alone’ is the level of control we have over our social interactions. Research suggests that if we are alone 75 per cent or more of our time than we are more likely to feel lonely, but this changes if we are actively choosing to be alone whilst having the option to socialise and interact with others.

In an extract from the book Brower comments: ‘You’ve built your following on LinkedIn, you have more friends than the average person on Facebook, and you’re known for never breaking a streak on Snapchat, so why do you still feel disconnected?’ This passage highlights the crux of the issue – virtual connection is not synonymous with meaningful relationships.

Hybrid work can exacerbate the global loneliness epidemic through constant virtual meetings that are so structured and time consuming that they prohibit any choice or ability to connect with others organically. Brower highlights that statistically three in four people make their friends at work, second only to college and high school.

Workplace as the connector

In her book, Brower makes the point that we need connections on a superficial and deeper level to feel less lonely and to have better mental health. In this context, the workplace takes on an increasingly important role for us to build and nourish connections. When we feel connected through purpose, and we have access to peers and leaders, it can reduce stress and loneliness.

Organisational purpose is a key ingredient in building meaningful relationships. Research outlined in the book indicates that when organisations have a clear purpose or mission, they have better business results and employees tend to have high satisfaction, performance and retention rates.

A clear sense of purpose is also linked to happiness. As people’s priorities shift in search of meaning and purpose, it will become imperative that organisations have a strong ethos to attract talent to their business. Leaders, Brower argues, have a responsibility to create the right conditions where employees can buy-in to that purpose and enjoy work.

Creating happy environments

It’s possible to create conditions for happiness at work and even find joy. Brower suggests three key interventions leaders can make to help cultivate joyful workplaces:

• Give people the choice to manage their own work.
• Provide guidelines for when individuals and teams should be in the office and offer more opportunities to connect in-person.
• Introduce a degree of routine and schedule into in-office working. Research suggests that if a schedule is too unpredictable it can be hard to manage personal and professional decisions.

Key takeaways

Secrets to Happiness at Work explores several important themes for building meaningful connections at work. It’s possible to create conditions for happiness at work and even find joy. Brower suggests several key areas that are foundational to building happiness at work:

1. Purpose and meaning: When employees see their work as meaningful and connected to a larger goal, they tend to be happier and more engaged.
2. Positive relationships: Building strong, positive relationships at work contributes significantly to happiness. Collaboration, mutual respect and a sense of belonging are crucial for a supportive work environment.
3. Autonomy and control: Having control over how you complete your work and the ability to make decisions increases job satisfaction. Autonomy empowers employees and contributes to a sense of ownership and pride in their work.
4. Continuous learning and growth: Brower emphasises the value of continuous learning and personal growth. Opportunities for development help employees stay motivated and feel valued.
5. Work-Life integration: Rather than striving for a perfect balance, Brower advocates for integrating work and life in a way that allows for flexibility and fulfilment in both areas.
6. Gratitude and positivity: Cultivating gratitude and maintaining a positive outlook can significantly impact happiness at work. Recognising small successes and appreciating colleagues contribute to a positive work environment.
7. Resilience and adaptability: Developing resilience to cope with challenges and changes in the workplace is vital for maintaining happiness. Flexibility and the ability to adapt to new situations help in navigating workplace stress.

By focusing on these aspects, individuals can enhance their happiness and wellbeing at work. The book provides practical advice for both employees and employers to create a more positive and fulfilling work environment.

Tracy Brower is a keynote speaker at the upcoming WOKRTECH New York Longue event on 8 October 2024. Register for your ticket to hear Brower discuss the key research and advice highlighted in the book.